Wednesday, October 17, 2007

Venting about The Cure and Toyota Center

I had 14th row floor tickets to see The Cure at Toyota Center last night. Perhaps it is my own fault for my over-utilization of my Ipod (due to the fact that Houston has crap radio stations playing the same mundane bull over and over), that I somehow missed the news that the concert, and moreover the entire North American leg of the tour, had been postponed. It was only after searching the web for the directions and opening act that I happened to find the news posted on a random goth blog, and then on The Cure's own website accompanied by one of the lamest excuses I have ever heard to cancel a tour: to tweak their upcoming album. So here I am sitting at home after skipping class, and my fiancee has requested off work, to go to a concert that is not happening. What ticks me off most is that despite the fact that I spent a large amount of money on these tickets, I was not informed by anyone via e-mail or otherwise, that the event had been cancelled and how to go about being reimbursed. When Coldplay was scheduled to play at the Woodlands back in the fall of 2005, and we were hit by Hurricane Rita, the concert was rescheduled to a reasonable later date, ticket buyers were contacted even in the midst of a city evacuation about reimbursement, and they smoothed it over with much finesse. This situation was handled poorly by the band, the Toyota Center, and the ticketing agency. The concert is rescheduled for June of next year, and I have no intention of going to see them again. Too bad since I have been a fan for so many years, but this is no way to treat loyal American fans. Only by reading the fine print on the band's web page did I find that reimbursement can only be attained until November 1st - not much help to those who bought tickets for the end of October, and are not notified of the cancellation. So I have to navigate the red tape of both of these companies to even get my money returned. What a pain in the ass - wish I had a cure for that.


Lara said...

Keep up the good work.